Is shipping included?
Shipping incurs an additional charge, depending on how many gifts are ordered and where they’re headed. For orders of 10 or less gifts a shipping costs $10.95 within the City of Vancouver and $15 for orders destined within Metro Vancouver. For orders above 10 gift baskets please enquire for a shipping quote. Orders headed outside of Vancouver are shipped via UPS.
Can I pick my order up?
Unfortunately we're not currently offering a pick up service.
Do you provide rush services if I need my gift today?
Yes, if you need your gift basket the same day you order it we’re happy to rush your order to the head of the line. A $10 per gift charge is added for this service. As long as your order is received by 2pm, our standard service is for next day delivery.
Do you ship to the USA?
Due to the various FDA regulations our ability to ship food based gift baskets into the United States is limited. Please give us a call to enquire.
We do service the United States with our promotional products business and are happy to help you with all your green promo and branded eco apparel needs.
Can I include a bottle of wine or spirits in my gift basket?
We can purchase wine or spirits on your behalf and include it in your gift basket. We do charge a $5 fee per bottle for this service. Just let us know what you’d like to include or take a look at our list of recommended BC wineries. Sending alcohol as a corporate gift may not produce the results you’re looking for from your gift basket program. To learn more about sending alcohol as a corporate gift click here.
Can I include a customized greeting card in my gift basket?
We’ll print your customized greeting on one of our 100% recycled cards and include it in your gift at no extra charge.
Do you use gift baskets?
We designed our signature gift boxes to eliminate wasteful packaging associated with the conventional gift basket industry. Made locally using 100% recycled paper, our gift boxes tread lightly on the environment and do it in style. If you’d like your gift box displayed open for presentation just let us know and we’ll make sure it looks great for your event, give away, door prize or tradeshow.
Can I customize my gift basket order?
Customization of gifts is only possible on orders about 20 units in size. If you have an allergy and require a substitution or two just let me know when you place your order and we'll happily take care of it for you.
Can you help me design sustainable packaging for my product, business or program?
Over the years we’ve worked with a variety of clients on customized sustainable packaging programs for their products, businesses and gift basket programs. Click here to learn more about a program we developed for Gameday Auction, the official memorabilia supplier to the 2010 Vancouver Olympic Games.