Saul Good Guarantee

If you’re not 100% satisfied with your purchase we’re here to make it right. Service is so important to us we’ve put our name behind it, guaranteed.

Substitutions

If there's something you'd like to see or change in your gift basket order just let us know and we'll substitute products as appropriate based on their value. We reserve the right to swap out products of the same value when necessary

Standard Lead Times & Rush Charges

Order your gift basket by 1pm for next day delivery (within Metro Vancouver), guaranteed. Rush orders available at $10 per gift for same day (plus the cost of delivery) please call us to place your rush order. For orders larger than a 10 gifts we do require 5-10 business days to assemble your order. Various promotional products and engraved wood gifts require various lead times (2-4 weeks). Please give us a call to enquire and we’ll work with you to meet your timeline. We’ve completed orders for clients that involved thousands of gifts and from our experience, having at least 4-6 weeks lead time works best for large orders.

Return Policy

We take care and precaution in preparing your gift orders for delivery. If for some reason your gifts have been damaged in transit please notify us within 48 hours of receipt so we can promptly resolve the issue.