Job posting: Operations co-ordinator

We help companies build relationships through meaningful gifts that say more than ‘thank you’.  We specialize in creating value for our clients by sourcing the absolute best locally sourced products from Vancouver and BC, and designing each gift to share a story that creates lasting feelings of goodwill between the giver and recipient.  

This is an exciting time for us as we’re in growth mode and are bursting at the seams from the demand of our signature gift boxes, which raise the standard in the gift basket industry.  As an equal opportunity employer who values diversity as key to its culture, we are now seeking an Operations Coordinator. This is a great opportunity for someone who wants to grow with us. The initial position is a 3 month, 30 hours per week contract, collaborating as a fundamental team player during our exhilarating peak season, October through December. Further opportunities may be available for a candidate who thrives in this role.

What you will be doing

You will co-ordinate the fulfillment of gift basket orders from sales order entry to delivery.  More specifically, you will be responsible for:

• Data entry from sales order to delivery
• Liaising with the Operations Manager to ensure the production schedule is me
• Scheduling and tracking courier shipments
• Communicating with customers and gift recipients to resolve shipping issues
• Answering the phone and creating sales orders
  
  

What you need to have:

• Bachelor's degree
• Proficient use of spreadsheets and word processing (Microsoft Office, Google docs)
• Familiarity with shipping and order fulfillment
• Excellent data entry skills and attention to detail
• Experience using Salesforce or other CRM / database tools is an asset
• Understanding of lean manufacturing is an asset
  
  

About you:

• Self-starter with strong organizational skills, with the ability to take initiative and work with minimal supervision
• Completely reliable and can manage own workload and schedule 
• Able to work independently, highly organized, has a strong sense of responsibility and excellent follow up skills
• Ability to work in a demanding fast-paced environment with aggressive timelines
• Team player with a flexible attitude and the ability to prioritize workload and handle multiple tasks/deadlines
• Integrity, professionalism and excellent communication and interpersonal skills for both internal and external communications
• Positive and solutions oriented attitude
  
  
  To apply, please send a cover letter and resume to careers@itsaulgood.com. Applications will be accepted until August 26th at noon. We look forward to reviewing your application and will contact candidates for interviews.