Frequently Asked Questions

potato chips and chocolate on wooden desk at office
Can I include a bottle of wine or spirits in my gift basket?

Wine service is only currently available for our Vancouver gift baskets. If you would like to add a bottle of wine to any Vancouver gift basket please give us a call at 1.800.848.6102. We have a list of recommended local winery partners for you to choose from. Please note, sending alcohol as a corporate gift may not produce the results you’re looking for from your gift basket program. To learn more about sending alcohol as a corporate gift or to add a bottle of wine to your gift basket order give us a call.


Can I include a customized greeting card in my gift basket?

All of our gift baskets have the option to include a customized greeting printed on one of our classy postcards. As you go through the check out process you'll be able to personalize a greeting card message for every gift in your order. The greeting card is placed inside the gift box and is included free of charge. 


Do you use baskets?

Our award winning gift boxes eliminate wasteful packaging associated with the conventional gift basket industry. Made locally using recycled paper fiber, our gift boxes tread lightly on the environment and do it in style.

Can I customize my gift basket order?

Please give us a call to discuss your customized gift program, 1.800.848.6102.


Do you have vegan, nut-free or gluten-free gift baskets?

To meet various allergies, food sensitivities and dietary preferences we have designed a variety of gift options to meet these needs. Many of these gifts are designed as variants of standard gifts. Please use the filters available on department pages to find gift options that meet your recipient's dietary needs. You may also want to consider sending one of our Spa gift baskets or our Housewarming gift baskets in place of a food based gift basket.

Depending on your gift of choice, we may be able to add vegan, nut-free, or gluten-free items to customize your gift to your recipient’s needs. To do this, please give us a call at 1.800.848.6102 x 1. Please note that we cannot guarantee that our vendors produce items in nut-free or gluten-free certified facilities.

Do you have kosher gift baskets?

Although most of our food items do not contain non-kosher ingredients, we do not offer certified kosher gift baskets.