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Gift baskets priced at $99 and above qualify for free shipping within Canada. If you're purchasing multiple gifts shipping to the same Canadian address and the total is $99 or higher you also qualify for free shipping.
For gift baskets that do not qualify for free shipping, we offer a $10 flat rate to most places in Canada. This $10 flat rate is valid for most Canadian shipping destinations, but may not apply to remote communities or provinces, for example (ex. Yukon, Northwest Territories, Nunavut). For more information about shipping costs to rural communities, please contact us at 1.800.848.6102.
Although we actively monitor the number of days we expect a gift to be delivered, and do our best to meet requested delivery dates, we are not able to guarantee specific delivery dates. If your order has a firm required delivery date please contact our customer service team at 1.800.848.6102 x1 to explore options to ensure we meet your expectations.
Orders must be placed by 12pm (Pacific time), on business days, to qualify for next day gift basket delivery in Vancouver. Orders are shipped via UPS, Purolator or CanadaPost which all offer next day delivery for Vancouver and surrounding municipalities. Orders received after 12pm will be assembled and shipped the next business day.
Next day service is not currently available for our Toronto gift baskets. Orders placed by 11am (Eastern time), on business days, qualify for delivery within 2 business days in Toronto. Orders are shipped via UPS, Purolator or CanadaPost which have a delivery turnaround of 2 business days for Toronto and surrounding municipalities. Orders received after 11am will be assembled and shipped the next business day.
Yes, we do. We charge a flat shipping rate to the US at $45 per shipment. Please note that due to changing FDA regulations, our ability to ship food based gift baskets into the United States can be limited. You can place an order online or over the phone with us and as we review it we will determine whether your gift of choice can be delivered.
We do not operate physical stores where gift boxes can be picked up in person. We operate out of our website and ship our gifts from our warehouses, which unfortunately do not offer pick up services at this time.
We use Purolator, Canada Post, UPS, and on occasion, private couriers. It all depends on where the gift is going and what type of address the gift is being delivered to. Our policy is to check the delivery address and make an informed decision about what delivery method would ensure the smoothest delivery experience possible, based on our experience and agreements with these various carriers.
We only deliver gift boxes Monday to Friday based on our carriers' delivery schedules.
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