Terms & conditions

Welcome to Saul Good Gift Co Inc. which includes itsaulgood.com and itsaulgood.ca (The “Sites”). The Sites are provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the Sites (the "Agreement").

Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.

1. Saul Good guarantee
2. Substitutions
3. Standard lead times
4. Site transactions
5. Right to change sites
6. Site contents
7. User comments, feedback, and other submissions
8. Personal information submitted through the sites
9. Product images
10. Shipping and processing fees
11. Links to other websites and services
12. Disclaimer
13. Indemnification
14. Inaccuracy disclaimer

Saul Good guarantee

If you’re not 100% satisfied with your purchase we’re here to make it right. Service is so important to us we’ve put our name behind it, guaranteed. 

Substitutions 

Every effort is made to include all the items listed on every product page in every gift. Because of the small-batch and seasonal nature of some of the items it is at times necessary to substitute products when appropriate. We reserve the right to substitute products of equal or greater value in these situations.

Standard lead times

For gifts shipping from our Vancouver location: Place your order by 12pm noon (local time) on any business day and your order will ship out that afternoon. This means next business day delivery for most locations in British Columbia and ranges from 2-8 business days across Canada. For orders larger than a 10 gifts we do require 5-10 business days to assemble your order. Various promotional products and engraved wood gifts require various lead times (2-4 weeks). Please give us a call to inquire and we’ll work with you to meet your timeline.

For gifts shipping from our Toronto location: We currently have a 1 day processing time, so orders ship within 2 business days with a 12 noon cut off time. This means an order placed before noon on Monday would be delivered in Toronto by Wednesday. Shipping times vary from 2-8 business days across Canada.

Site transactions

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Right to change sites

We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the Sites or any service, content, feature or product offered through the Sites, with or without notice; charge fees in connection with the use of the Sites; modify and/or waive any fees charged in connection with the Sites; and/or offer opportunities to some or all users of the Sites. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Sites.

Site contents

Unless otherwise noted, the Sites, and all materials on the Sites, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled or licensed by SAUL GOOD GIFT CO INC. and other trademarks appearing on the Sites are the trademarks of Saul Good Gift Co. Inc. and/or its subsidiaries.

The Sites and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Sites for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Sites.

Unless otherwise specified, the Sites and the Contents are intended to promote Saul Good Gift Co.'s products and services available in Canada. The Sites are controlled and operated by Saul Good Gift Co. Head Office in Vancouver, British Columbia.

User comments, feedback, and other submissions

Saul Good Gift Co. is pleased to hear from users and welcomes your comments regarding our products and services. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Sites shall be and remain the exclusive property of Saul Good Gift Co. Inc. Your submission of any such Comments shall constitute an assignment to Saul Good Gift Co. Inc. of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Saul Good Gift Co. Inc. will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Personal information submitted through the sites

Your submission of personal information through the Sites is governed by our privacy policy , which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Sites (the "Privacy Policy"). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

Product images

We have made every effort to display as accurately as possible the images of our products that appear at the Sites. We cannot guarantee that your computer monitor's display of any product will be completely accurate.

Shipping and processing fees

Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. We encourage you to also review detailed information about our shipping and processing fees .

Links to other web sites and services

The Sites may contain links to other Web sites that are not under the control of Saul Good Gift Co. Saul Good Gift Co. Inc. has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Sites' users.

Disclaimer

The materials on the Sites are provided "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Saul Good Gift Co. Inc. expressly disclaims any duty to update or revise the materials on the Sites, although Saul Good Gift Co. may modify the materials at any time without notice. Your use of the Sites is at your sole risk, and you assume full responsibility for any costs associated with your use of the Sites. Saul Good Gift Co. shall not be liable for any damages of any kind related to your use of the Sites.

Indemnification

You agree to defend, indemnify and hold Saul Good Gift Co. Inc. harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Sites and/or your breach of any representation, warranty, or other provision of the Agreement.

Inaccuracy disclaimer

From time to time there may be information on our Sites or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Saul Good Gift Co. Inc. reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Any action relating to the use of the Sites, catalogs or any transaction with Saul Good Gift Co. Inc. must be brought in the provincial or federal courts located in Vancouver, British Columbia, Canada.

Last Updated: January 5, 2021