Frequently Asked Questions

Can I include a bottle of wine or spirits in my gift basket?

Wine service is only currently available for our Vancouver gift baskets. If you would like to add a bottle of wine to any Vancouver gift basket please give us a call at 1.800.848.6102. We have a list of recommended local winery partners for you to choose from. Please note, sending alcohol as a corporate gift may not produce the results you’re looking for from your gift basket program. To learn more about sending alcohol as a corporate gift or to add a bottle of wine to your gift basket order give us a call.

Can I include a customized greeting card in my gift basket?

All of our gift baskets have the option to include a customized greeting printed on one of our classy postcards. As you go through the check out process you'll be able to add your greeting card message to your gift basket order. Each gift can also be personalized with a To/From gift tag for your gift recipient(s). The greeting card is placed inside the gift box, and the To/From gift tag is placed outside the gift box, at no extra cost. 

Do you use baskets?

Our award winning gift boxes eliminate wasteful packaging associated with the conventional gift basket industry. Made locally using recycled paper fiber, our gift boxes tread lightly on the environment and do it in style.

Can I customize my gift basket order?

Please give us a call to discuss your customized gift program, 1.800.848.6102.

Do you have vegan, nut-free or gluten-free gift baskets?

Unfortunately, we do not have a strictly vegan, nut-free or gluten-free gift basket. We would suggest sending one of our Spa gift baskets or our Housewarming gift baskets in place of a food based gift basket if your gift recipient is vegan. We may be able to add in a vegan item in place of a non-vegan item. To do this, please give us a call at 1.800.848.6102. 

Depending on your gift of choice, we may be able to add vegan, nut-free, or gluten-free items to customize your gift to your recipient’s needs. To do this, please give us a call at 1.800.848.6102. Please note that we cannot guarantee that our vendors produce items in nut-free or gluten-free certified facilities. 

Do you have kosher gift baskets?

Although none of our food items contain non-kosher ingredients, we do not offer certified kosher gift baskets.